Customer Name:
Anita
Bellingham,
WA |
4/6/2013 |
Rating:
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My brother and I purchased a rubino/rubino JUVENILE pair of bourkes from Eva July 2011. No DNA certificates came with them but we had no reason to believe they were not a pair.BEWARE-if you purchase birds and do not receive a DNA certificate you may not be getting what you believe you paid for. Eva claims that DNA mistakes are made often and because we did not catch the mistake within the first 30 days of purchase, she is not obligated in any way to rectify the mistake. My loss.
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Breeder Reply:
Two clarifications. 1st, DNA lab mistakes are NOT made often but do occur in very rare occasions for various reasons. I've seen them occur perhaps 4 or 5 times in the 7 years I've been in business. 2nd, Anita asked for a REFUND (cash) on a bird purchased almost 2 years ago - not shortly after 30 days of purchase. My guarantee/ policy is clearly stated on my site. I do not know of any breeder that would issue a refund after 23 months (shipped May 2011) of a bird purchase.
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Customer Name:
Sarah
Bakersfield,
CA |
3/24/2013 |
Rating:
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I can't say enough about Eva. I purchased a rose breasted cockatoo from her almost a year ago. While waiting for him to come home to us Eva sent pictures regularly along with updates. We drove to pick up our baby and Eva spent quality time with us teaching us all about our new baby.
We did have one bump in the road when our baby regressed and stopped eating. Eva was just a phone call away and helped me to get him eating again. Eva is a great person and an amazing breeder. Thank you Eva!
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Customer Name:
Christy
Chantilly,
VA |
3/16/2013 |
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Eva was fantastic to deal with. Everything went quickly and smoothly. The quality of the birds exceeded all my expectations! I cannot recommend EMR enough!
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Customer Name:
Kimberley
Phoenix,
Az |
1/29/2013 |
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Talked with Eva over the month of Dec. We spent our Christmas vacation in Calf. on our way home we stopped and picked up two baby, hand fed Rainbow lorkeets (Swainson's). We spent a few hours with our new babies , getting educated with eva on the care for them. They are beautiful two months old now.. Thank you so much Eva for your kindness ... God bless... The Carlson family
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Customer Name:
randy persky
tampa,
fl |
1/28/2013 |
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the best experience in buying birds clean across the united states.
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Customer Name:
David
Naperville,
IL |
12/19/2012 |
Rating:
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December 2012 I bought a male normal (green) POW from Eva Rosen @ EMR. He was shipped from San Diego, CA to me in Chicago, IL. The POW has 4 crooked toes/both feet and stood on the outside sides of his feet on a flat surface. Vet diagnosed it as birth defect. Vet is bracing/taping to fix feet. I asked Eva for a 50% refund on the bird price since she shipped me a handicapped bird. She refused. DO NOT DO BUSINESS WITH EVA/EMR!!!!!!!! I am happy to provide emails, pictures, purchase & vet receipts.
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Breeder Reply:
The male POW I shipped had beautiful colors and had friendly disposition which I thought was the most appropriate pet for David's daughter. The bird is healthy, have happy disposition and according to David, has bonded well with (Claire) his daughter When he complained, I offered to exchange it for another. Rather than accepting an exchange, he choose to keep the bird as his daughter adores and fell in love with the friendly male POW, AND David demanded a 50% refund within a 24 hr period or else threatened to take actions against me. I treat my customer fairly and with respect, BUT I DO NOT RESPOND WELL NOR POSITIVELY TO THREATS. . . . . . .WORDS are all-powerful if applied correctly. Change your words and you can change the world. EMR |
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Customer Name:
Mae
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Ca |
11/8/2012 |
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Eva was a wonderful source of info when our family was searching for a baby Rosie Bourke parakeet. She was sincerely helpful and kind with all our questions. We picked up our 3 babies with our large family. Eva was so welcoming. She told us to keep in touch and call if we needed any help. We love our 3 sweet, beautiful Bourkes. Thanks Eva!!
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Customer Name:
Danelle
,
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10/23/2012 |
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Great experience and can see the love Eva has for all the birds.
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Customer Name:
Sarah
,
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8/6/2012 |
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Eva is so wonderful to do business with! I bought a 3 month old Congo African Grey and she is so healthy, active and alert! Eva gave me the choice to keep her unclipped which is something a lot of breeders won't do. Eva keeps many birds and is extremely knowledgable of them all. I was highly impressed! I can tell Eva puts so much love and care into her birds and truly cares about them. Communication was pretty good considering how busy she is! I highly recommend Eva for a strong and healthy bird
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Customer Name:
Asher
San Diego,
CA |
8/1/2012 |
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my visit at EMR Exotic bird breeder was the best expiriens i had
my girl and i pic up a baybe african grey we got the perfec service from Eva alot of info and tips i will recomeded every one i know that is looking for a bird to give Eva a call you will not regrad you did
thank you
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Customer Name:
Jennylyn
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TN |
6/8/2012 |
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My baby Swanson girl arrived super friendly and just a doll. Eva is a very sweet person to deal with and spends quality time with her feathered kids. I would not hesitate to buy another beautiful bird from Eva. The shipping went smoothly and the shipping container was made to perfection! I got exactly what I payed for and dreamed of having in my life. I Thank you from the bottom of my heart ...Eva. We love and adore this sweet baby. Eva is super and her babies super SWEET!
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